FAQ
How do I browse and purchase products?
What payment methods are accepted?
We accept various payment methods, including Apple Pay, credit/debit cards, Knet. At checkout, you can select your preferred payment method.
How does international shipping work?
We do not offer international shipping
What is the return and refund policy?
We have a return and refund policy in place. If you are not satisfied with your purchase, please contact our customer support within a specified timeframe to initiate the return and refund process.
How long does it take to receive my order?
The delivery time depends on several factors, including the product’s manufacturing time, shipping method, and your location. The estimated delivery dates are calculated in the product page and the checkout page.
Can I track the status of my order?
Yes, you can track the status of your order.
How can I guarantee that the quality of the products is up to standards?
We have a dedicated team who is responsible for checking the quality of the products prior to shipping it out to ensure the quality is up to our standards and meets your expectations.